Shipping and Delivery

Shipping and Delivery Information

Discover how to monitor the progress of your order and access details regarding delayed deliveries or undelivered packages.

Tracking Your Order

Curious about the status of your order? Simply head over to Your Orders for comprehensive tracking information and order specifics. Check Your Order Status Here

Locating a Missing Package Marked as Delivered

If the tracking information indicates that your package has been delivered but you can't seem to locate it, consider checking your designated safe location, reaching out to your neighbors (if it's safe to do so), or getting in touch with the carrier (as some carriers continue deliveries until 10 PM).

Undeliverable Packages

On rare occasions, packages may be returned to us as undeliverable.
When a package is returned by the carrier as undeliverable, our automated process for handling returns kicks in. Once the processing is complete, you will receive an email confirming the return and providing any applicable refund details. For information regarding the processing time for your refund, please visit our [Refunds page].