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Terms of Use

Use of Information
IconDirect.com™ operates this website for your information, education and shopping convenience.  You are encouraged to use and enjoy the IconDirect.com™ website, and with your use and purchase from the website you agree to these Terms of Use and Legal Notices set forth below and the disclaimers and terms and conditions stated on the IconDirect.com™ website. You may download material displayed on the IconDirect.com™ website for commercial and personal use, provided you also retain all copyright, trademark and other proprietary notices contained in the material. Tampering with the website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the website are prohibited.

Trademarks
The trademarks, service marks and logos (the "Trademarks") used and displayed on this website are registered and unregistered Trademarks of IconDirect.com™ and others. Nothing on this website should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on this website without the written permission of the Trademark owner.  IconDirect.com™ enforces its intellectual property rights to the fullest extent of the law.  IconDirect.com™ prohibits use of the IconDirect.com™ logo as a "hot" link to the IconDirect.com™ website unless establishment of such a link is approved in advance by IconDirect.com™ in writing.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. IconDirect.com™ reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Transmissions
Any material, information or idea you transmit to, or post on this website by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by IconDirect.com™ or its affiliates for any purpose whatsoever. Notwithstanding the foregoing, all personal data provided to IconDirect.com™ will be handled in accordance with the IconDirect.com™ Privacy Policy. You are prohibited from posting or transmitting to or from this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material that could give rise to any civil or criminal liability under the law.

Errors on Our Website
Prices and availability are subject to change without notice. Errors will be corrected where discovered, and IconDirect.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, IconDirect.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. While IconDirect.com takes steps to ensure the accuracy and completeness of product, please refer to the originator of information for details.

Return Policies
Under Icon's "Total Satisfaction Guarantee", end-user Customers who buy Icon-branded products directly from Icon may return them to the Icon Manufacturing plant (Winkler, Manitoba Canada) up to 30 days of the invoice date for a refund of the product purchase price if already paid. You must contact us directly before you attempt to return any product to obtain a Return Goods Authorization (RGA) Number for you to include with your return. Ship products in their original packaging to us within five (5) days of the date that Icon issues the Return Goods Authorization (RGA). Prepay return shipping charges, customs charges, brokerage fees, and insure the shipment or accept the risk of loss or damage during shipment and the refund credit will not include any shipping and handling charges shown on your invoice, and will be subject to a twenty percent (20%) restocking fee. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your return. Please note; Icon may in its sole discretion refund shipping costs only if the return is a result of our error.

Exchanges
From time to time, Icon may, in its sole discretion, exchange products or portions of a product. Any exchanges will be made in accordance with Icon's exchange policies in effect on the date of the exchange.

Agreement
These Terms of Use represent the entire agreement between you and IconDirect.com™ regarding your relationship with IconDirect.com™ and supersedes any prior statements or representations.  By using the IconDirect.com™ website YOU AGREE TO BE BOUND BY THE TERMS OF USE. If you are dissatisfied with the website or any content on the website or with these Terms of Use, your sole and exclusive remedy is to discontinue using the IconDirect.com™ website.

Term of Use Revisions
IconDirect.com™ may at any time revise these Terms of Use by updating this posting. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

 
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Order Tracking

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